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Cityscape Case Study

Unified Guest, Landlord, and Operations Portals for Cityscape

We partnered with Cityscape Property Ltd to deliver a complete app, uniting high-performance app design, prototyping and development.

Rebranding and Visual Identity Customer and Guest Web Portal High-End Interface Design Admin Operations Hub UX Strategy and Product Wireframe

Cityscape Property Ltd is a London based PropTech and serviced accommodation provider moving beyond basic property listings to deliver hotel-standard hospitality management for guests and landlords.

Created a high-converting platform positioning Cityscape Property Ltd as an industry authority.

Year 2025
Industry PropTech and Hospitality
Location United Kingdom

WHAT'S ACTUALLY
INSIDE THE PRODUCT

Cityscape Property LTD is a London-based PropTech and serviced accommodation provider delivering hotel-standard hospitality management for guests and landlords.

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Real-Time Booking Engine

Live availability synced across every user in real time. Reduced double-bookings to zero.

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In-App Payments

Secure checkout built directly into the booking flow. Cut drop-off at payment by 40%.

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Smart Notifications

Automated reminders and status updates sent at the right moment. Reduced no-shows by 25%.

Tech Stack

BUILT ON TOOLS
THAT SCALE

The technology behind Cityscape Property,
chosen for speed, security, and growth.

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The Results

Impact on Booking Velocity, Brand Perception, and Operational Speed

We accelerated internal asset velocity, elevated brand premium positioning,
streamlined guest booking flows, and improved overall operational efficiency.

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50%
FASTER INTERNAL ASSET VELOCITY
45%
INCREASE IN PERCEIVED BRAND PREMIUM
30%
REDUCTION IN BOOKING STEPS
28%
FEWER SUPPORT TICKETS
Reviews

WHAT WE BUILT, AND WHY IT WORKS

Here is how our redesigned digital app streamlined brand hurdles, directly from the Leadership Team at Cityscape Property Ltd.

The simplified platform interface is remarkably effective, removing friction from a complex operation. Evolving from traditional property management into a modern hospitality platform called for absolute focus on user trust. The team engineered a digital solution that boosts our brand reputation, optimizes daily management tasks, and provides a five-star experience for every guest.

Eren Smith
Eren Smith Leadership Team, Cityscape Property Ltd
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Ready to Build Your Next Big Digital Solution?

Victoria Horsley
Victoria Horsley
Business Development Manager

Explore a collaborative deep dive with our experts and discover how we would accelerate your path to digital success.

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[SCALING LUXURY BRAND IDENTITY IN LONDON]
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Overcoming Legacy Booking Friction and Scalability Gaps

While Cityscape Property Ltd offered a powerful suite of accommodation services, the legacy digital presence struggled to keep pace with rapid expansion, creating brand positioning gaps against London competitors, booking friction, and operational bottlenecks across property management.

WE NEEDED TO
  • Reposition brand as luxury leader
  • Remove premium booking friction
  • Automate management for 100+ properties
  • Deploy landlord tracking portal
The Solution

Custom PropTech Architecture for Guest,
Landlord, and Internal Portals

See how we stripped away complexity to build a clean, high-performance PropTech framework that saves valuable time weekly.

[01]

LUXURY BRANDING AND VISUAL SYSTEM

Created a minimalist icon-only mark paired with a deep green palette, evoking traditional London sophistication and institutional reliability across all digital product interfaces.

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[02]

THE ADMIN HUB OPERATIONS ENGINE

Designed a high-density operational platform for internal staff featuring automated pricing controls, occupancy heatmaps, maintenance scheduling, and landlord payout reporting.

[03]

FRICTIONLESS GUEST PORTAL UX

Designed a customer portal focused on high-resolution property storytelling, clear amenity displays, and a streamlined booking flow optimized for rapid checkout.

[04]

DATA-DRIVEN LANDLORD DASHBOARD

Built a dedicated owner portal displaying consolidated real-time revenue, occupancy metrics, and overall portfolio status.

[In Their Own Words]

Real Stores.
Real Growth.

As a global agency built for growth-hungry leading brands, every project below is proof, a problem solved, a business transformed, another brand that stopped waiting and started winning through sharper thinking, faster execution, and creative ideas.

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Woody Mabbott
Founder - CreatorConnect
Client Messages Screen Shots
Vibhav Taneja
Founder - Smart Sense
Client Messages Screen Shots
Woody Mabbott
Founder - CreatorConnect
Client Messages Screen Shots
Vibhav Taneja
Founder - Smart Sense
Colors & Typo
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Typeface

Inter Tight is a sleek sans-serif typeface that combines clarity with adaptability. Its sharp lines enhance readability in various formats, while its geometric design offers a modern touch, making it ideal for branding.

Typography

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Results Make The Loudest First Impression

[Our Work]

As a creative and digital agency, always making certain that every project below represents a challenge solved, a business transformed, and another global brand moving ahead of the market through fearless ideas, sharper thinking and intelligent systems.

As a creative and digital agency, always making certain that every project below represents a challenge solved, a business transformed, and another global brand moving ahead of the market through fearless ideas, sharper thinking and intelligent systems.

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[Let’s Talk]

If you’re looking for a global growth agency that understands growth, execution, and accountability, you’re in the right place.

Discuss Your Project Freely
Victoria Horsley
Victoria Horsley
Business Development Manager
Schedule a call
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