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[Privacy Policy]

Introduction

Prox Digital Agency ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, Email Address, Phone Number, and Business details submitted via forms
  • Technical Data: IP Address, Browser Type, and Device Information.
  • Usage Data: Pages Visited, Time Spent on the Website, And Interactions with our content.
  • Marketing Data: Your preferences regarding marketing communications

This data is typically collected when you fill out a form, contact us, or browse our website.

How We Use Your Information

We use your data to:

  • Respond to inquiries and provide our services
  • Improve our website and user experience
  • Send marketing communications, where you have agreed to receive them
  • Analyse website performance and traffic
  • Comply with applicable legal obligations

We only use your data where we have an appropriate basis to do so — such as your consent, the need to perform a contract with you, or a legitimate business interest that does not override your rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to support core functionality and analyse traffic. These may include:

  • Essential cookies — required for the website to function
  • Analytics cookies — such as Google Analytics, to help us understand how visitors use our site
  • Marketing cookies — where applicable, to support advertising and marketing efforts

You can manage or disable cookies at any time through your browser settings.

How We Share Your Information

We do not sell or rent your personal data. We may share it with:

  • Trusted third-party service providers who support our website, hosting, or analytics
  • Payment processors, where applicable
  • Legal or regulatory authorities, where required by law

Any third party we work with is required to protect your data and use it only for the purposes we've specified.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or to meet our legal, accounting, or reporting obligations. When your data is no longer needed, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse, or alteration.

Your Privacy Rights

Depending on where you are located, you may have rights that include the ability to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Object to, or request a restriction of, how we use your data
  • Request a copy of your data in a portable format
  • Withdraw your consent at any time, where we rely on consent
  • Opt out of receiving marketing communications

To exercise any of these rights, please contact us using the details below. If you are not satisfied with our response, you may have the right to raise a complaint with your local data protection or privacy authority.

International Data Transfers

As we operate internationally, your data may be transferred to, stored, and processed in countries other than your own. Where this occurs, we take appropriate steps to ensure your data continues to receive an adequate level of protection.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their policies directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: